Senior Claims Handler

MW Appointments

Chelmsford, Essex - Show Location

Up to £36000.00 per annum

Full-Time / Permanent

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Job Information

Our client who is a large Lloyds Broker, is looking for a Claims Technician to join their expanding Housing/ Property Claims team in the Essex office. The purpose of the role is to assist with looking after and handling Property and Liability claims .

Main Duties:

* Manage a caseload of claims on a delegated authority basis from cradle to grave.

* Advise and update clients about relevant events and discussions during their claim
* Regularly assess the status of claims with clients, insurers, and/or their advisers/ solicitors, including updating and informing them of any additional information acquired during the claims process.
* Offer appropriate technical advice to clients throughout the duration of the claim.
* Encourage, show compassion, and effectively balance your client's expectations.
* Ensure your market, insurance, legislation, and other technical knowledge is developed and maintained.
* Run claims efficiently and keep the system updated with all relevant information.
* Ensure that claims statistics are accurate and produced in accordance to SLAs.

Essential Skills Required:

* Previous experience handling Commercial Claims (such as Property/ Liability)

* Previous experience within the insurance industry and expert claims handling focus within commercial claims.
* Strong client service drive along with forward planning and analytical skills.
* Exceptional communications skills, task focused, and keen to develop your career


* Good organisation skills
* Cert CII/ Dip CII (Chartered Insurance Institute) qualification desirable

What you need to know:

* Permanent role
* Based in Chelmsford, Essex - can be either fully remote or hybrid 1-2 days a week in office
* Salary upto £36,000
* A great opportunity to join a growing organisation with lots of training and development opportunities.
* A very inclusive and fair opportunities employer

REF: 9514

Interested? Please apply today and we will contact you by return.

MW Appointments has been recruiting in the Insurance market since 1992, so you will benefit from partnering with a market leader who possess in-depth technical understanding, comprehensive market in-sight, excellent market intelligence and well-established relationships with companies across the insurance sector.

MW Appointments is acting as an Employment Agency in relation to this vacancy.

MW Appointments

30 days ago



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This position is being advertised by a recruitment agency.

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